Sales Policy

Effective Date: March 5, 2025

At REDSORA, we are committed to providing high-quality, luxurious handbags and wallets. This Sales Policy outlines the terms and conditions that apply when you make a purchase through our website, https://redsora.xyz/. Please read the following carefully to ensure a smooth and transparent shopping experience.

1. Product Availability

All products available on our website are subject to availability. While we strive to keep our inventory up to date, there may be instances where a product is temporarily out of stock or discontinued. In these cases, we will notify you promptly and offer alternatives or a full refund if applicable.

2. Pricing and Payment

  • Pricing: All prices listed on the website are in USD. Prices are subject to change without prior notice. We reserve the right to correct any pricing errors and adjust prices according to changes in market conditions, promotions, or inventory availability.
  • Payment Methods: We accept payments through various methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and secure online payment gateways such as PayPal.
  • Payment Processing: Once you place an order, payment is processed immediately. If there is an issue with your payment method, we will contact you to resolve the matter before your order is processed.

3. Order Confirmation

After your order is successfully placed, you will receive an order confirmation email. This will include a summary of your purchase, including the products ordered, total price, and estimated delivery time. Please review the details to ensure everything is correct. If there are any discrepancies, contact us immediately at info@redsora.xyz.

4. Order Cancellation

Orders can be canceled within 24 hours of placing them, as long as they have not yet been processed for shipping. To cancel your order, please contact our customer service team as soon as possible. Once an order has been processed or shipped, it cannot be canceled, but you may return the product following our Return and Refund Policy.

5. Shipping and Delivery

  • Shipping Methods: We offer a variety of shipping options, including standard shipping, expedited shipping, and express delivery.
  • Shipping Charges: Shipping costs will be calculated at checkout based on the weight, size, and delivery location of your order.
  • Delivery Time: Once shipped, orders are typically delivered within 3-7 business days (standard shipping), but this may vary depending on your location and the chosen shipping method.

6. Taxes and Duties

  • Sales Tax: Applicable sales tax will be added to orders as required by local tax laws based on the shipping address.
  • Import Duties and Taxes: If you are purchasing from outside the United States, you may be subject to import duties, taxes, or customs fees. These additional charges are the responsibility of the customer and are calculated at the time of delivery.

7. Promotional Discounts

Occasionally, we offer promotional discounts or seasonal sales. These promotions are subject to specific terms and conditions, including product eligibility and valid dates. Discounts cannot be applied to past orders, and they are valid only for the duration stated.

8. Customer Service

We are committed to providing excellent customer service. If you have any questions regarding your order, need assistance with our products, or have any issues with your purchase, please contact our customer service team at:

9. Limitation of Liability

REDSORA is not responsible for any damages arising from the use of products purchased from our website, except where required by law. We are not liable for any indirect, incidental, or consequential damages resulting from product use. Our liability is limited to the price paid for the product.

10. Indemnification

You agree to indemnify and hold harmless REDSORA, its employees, directors, and affiliates from any claims, damages, liabilities, or expenses arising from your use of our website, violation of these terms, or infringement of any third-party rights.

11. Governing Law

These Terms and Conditions shall be governed by the laws of the state of Alabama, without regard to its conflict of law principles. By using this website, you consent to the exclusive jurisdiction and venue of the courts located in Montgomery, Alabama, for any disputes related to these terms.

12. Modifications to the Sales Policy

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically for updates.

Contact Us
For any questions about this Sales Policy or other inquiries, please contact us:

  • Email: info@redsora.xyz
  • Phone: 334-552-2892
  • Address: 3625 Turkey Pen Lane, Montgomery, Alabama

By purchasing from us, you agree to the terms outlined in this Sales Policy. Thank you for choosing REDSORA!

 

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