Delivery Policy

Effective Date: March 5, 2025

At REDSORA, we are dedicated to delivering your luxury handbags and wallets promptly and securely. This Delivery Policy explains how we handle shipping and delivery, ensuring that you receive your order in a timely manner. Please read the following guidelines carefully to understand our shipping processes.

1. Order Processing

  • Processing Time: Orders are processed 1-2 business days after payment is confirmed. We do not process orders on weekends or public holidays. If there are any delays in processing, we will notify you promptly.
  • Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase. Once the order is processed, you will receive another email with shipping information and tracking details.

2. Shipping Methods

We offer several shipping options to ensure you receive your products in the best possible time frame:

  • Standard Shipping: Delivery within 3-7 business days after processing.
  • Expedited Shipping: Delivery within 2-3 business days after processing.
  • Express Shipping: Next-day delivery within 1 business day after processing.

Shipping times may vary depending on your location and selected shipping method.

3. Shipping Fees

  • Shipping Costs: Shipping fees are calculated during checkout based on the size, weight, and delivery address of your order. The final shipping fee will be displayed before you complete your purchase.
  • Free Shipping: Occasionally, we offer free shipping promotions. These promotions apply to select items or order amounts and will be clearly indicated during checkout.

4. Delivery Times

  • Standard Shipping: Orders typically arrive within 3-7 business days from the date of shipment.
  • Expedited Shipping: Orders are delivered within 2-3 business days from the date of shipment.
  • Express Shipping: Orders will be delivered by the next business day if placed before the specified cut-off time.

Please note that delivery times are estimates and may vary depending on the delivery carrier, your location, or unforeseen circumstances.

5. International Shipping

Currently, REDSORA ships only within the United States. We are working to expand our shipping options to international customers in the future. Please check back for updates regarding international shipping availability.

6. Delivery Issues

  • Lost or Damaged Items: While we take great care in packaging your products, we understand that damages can occasionally occur during transit. If your order is lost or arrives damaged, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue by either sending a replacement or issuing a refund.
  • Incorrect Shipping Address: Please double-check the shipping address you enter during checkout. We are not responsible for delays or lost packages due to incorrect address information. If you notice an error in your shipping address, please contact us immediately at info@redsora.xyz.

7. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment through the carrier’s website. If you have any issues with tracking or need further assistance, feel free to reach out to our customer service team.

8. Shipping to Multiple Addresses

Currently, we only allow one shipping address per order. If you need to send items to multiple addresses, please place separate orders for each address.

9. Contact Us

If you have any questions or concerns regarding your order, shipping, or delivery, please contact our customer service team:

  • Email: info@redsora.xyz
  • Phone: 334-552-2892
  • Address: 3625 Turkey Pen Lane, Montgomery, Alabama

REDSORA
3625 Turkey Pen Lane, Montgomery, Alabama

By placing an order with REDSORA, you agree to the terms outlined in this Delivery Policy. Thank you for shopping with us!